Privacy Policy
We take your privacy very seriously and are committed to protecting the privacy of all visitors to our website https://urbandevelopersgroup.com (the “Website“) or any mobile application we make available (the “Application“, together with the Website, the “Platform“), and the corresponding services available through the Platform (the “Services“).
Below we set out our privacy policy, which will govern the way in which we process any personal information that you provide to us.
Please read this privacy policy carefully as it contains important information on who we are and how we collect, store, use and share your information. By accessing the Platform or using our Services or otherwise indicating your consent, you agree to, and where required, consent to the collection, use and transfer of your information as set out in this policy. If you do not accept the terms of this policy, you must not use the Platform and/or the Services. This privacy policy supplements other notices and privacy policies and is not intended to override them.
This privacy policy: (i) applies only to the Platform and not to websites or applications of any other companies or organizations; and (ii) specifically addresses our obligations pursuant to the applicable laws of Pakistan (the “Applicable Laws“).
Who We Share Your Personal Information With
Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by us.
We may also share your information with: (i) third parties we use to help deliver our products and services to you (for example, payment service providers); (ii) other third parties we use to help us run our business (for example, marketing agencies or website hosts); and (iii) third parties approved by you (for example, social media sites you choose to link your account to or third-party payment providers).
We require all third parties to respect the security of your personal data and to treat it in accordance with Applicable Laws.
We may use or share the information that you provide to us if we are under a duty to disclose or share your information in order to comply with any legal obligation or in order to enforce any obligation against you or to protect our rights and those of our affiliates.
We may also need to share some personal information with our affiliates, subsidiaries or during a re-structuring of our business. Usually, personal information will be anonymized but this may not always be possible.
Purpose Of Processing
Your information will allow us to provide you with access to the particular parts of the Platform relevant to you and allow us to supply the Services you require.
We will use your information for the purpose of informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking services or customer research/development.
Your information may be used by us to contact you for your opinions on the Platform, the Services and our business, and to notify you of changes or developments to the Platform, the Services and our business.
Disclosure Of Information
In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third-party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy.
Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.
The Data We Collect About You
When you visit the Website or the Application or create a login in and password to access the Services, you may be asked to provide information about yourself. This may include: (i) your name and contact details, including email address and telephone number; (ii) information to enable us to check and verify your identity; (iii) your billing information, transaction and payment information and history; and (iv) such other information as we may from time to time require to provide the Services and comply with Applicable Laws. You agree and, where required, consent to the collection of information about your usage of the Platform and the Services and information from messages and communications you send to us.
This information is required to provide the Services to you. If you do not provide such information, it may delay or prevent us from providing the Services.
This privacy policy will also apply when accessing the Platform and/or the Services from mobile technology (such as mobile phones, tablets or other devices). Unless you have chosen to remain anonymous through your device and/or platform settings, this information may be collected and used by us automatically if you use the Services and access the Platform from mobile technology.
Calls and text messages between you and Urban Developers may be recorded or monitored for quality assurance and customer service purposes.
Data Deletion Request
You may request that we delete your personal data by emailing us at info@urbandevelopersgroup.com. We will endeavor to comply with such deletion requests but in certain circumstances we will be unable to delete your personal data as we may be required to retain it for legal, regulatory and/or compliance reasons (and we may not be able to communicate why we cannot delete such data due to confidentiality obligations that we may be under). We may ask for proof of your identity before deleting any information and reserve the right to refuse to delete information if your identity is not established. We reserve the right to charge a fee in respect of any deletion request.
Security Measures
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss.
We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator or authority of a suspected data security breach where we are legally required to do so.
You are solely responsible for keeping your password and other account details confidential. If you have concerns about your password, account details, or are suspicious about any unauthorized use of your account, you should change your login details immediately.
Payment Data
We employ a third-party provider for processing credit card payments. They have access to personal information needed to perform their functions but may not use it for other purposes. We do not have access to or retain any of your payment information
Updates To Policy
We reserve the right to vary this policy from time to time. Our updated policy will be displayed on the Website, and by continuing to use and access the Platform, following such changes, you agree to be bound by any variation made by us. It is your responsibility to check this policy from time to time to verify such variations.